2019.04.04
  • News

Updates Concerning Ongoing Issues; [Update]

We are currently looking into some known issues within the game. At the same time, we have received many feedback from players regarding various issues.
 
Please read below for details of the issues.
 
[Addendum 20:00 PM Apr 3, 2019(PT) / 2:00 AM Apr 4, 2019(UTC)]
・In the Void Battle quest menus, the game freezes when tapping the magnifying glass at the bottom right of the adventurers/weapons/dragons/wyrmprints details screen.
・On some devices, updating to version 1.6.0 causes the game to lag or crash.
・When attempting to unbind a weapon, dragon or wyrmprint, only the first line of unbinding items is displayed.
If this happens, please try to change the Image Quality setting to Sharp or Very Sharp.
・When the facility level of the castle grounds is over 1,000 while the image quality is set to "Normal", only the last 2 digits of the facility level number are displayed.
This does not happen when the image quality is set to "Sharp" or "Very Sharp".
・When reading the Plunder Pals castle story, the screen goes dark and progress is blocked.
If this happens, please restart the game.
This issue doesn't prevent players from obtaining the castle story clear reward.
・The English description for Valentine's Hildegarde's Holy Protection skill mentions that the shield nullifies damage less than XX% of each targeted teammate's HP, but the nullified damage is in fact less than XX% of the caster's HP.
・When equipping Nyarlathotep on any adventurer, his "(Shadow) HP XX% = Strength +XX%" ability's effect is not reflected on the adventurer's displayed Strength and Might stat numbers.
Note: the ability's effect is in fact applied, even though the Strength and Might stats are not displayed correctly.
・Shishimai's "Blessed Ritual" skill description says it applies to the entire team, but in fact it applies to all allies.
・In High Brunhilda's Trial, High Brunhilda's "Grand X-Muspelheim" attack sometimes doesn't hit adventurers as expected.
・In the Thanatos Clash: Special raid battle of the A Waltz with Fate event, if Thanatos is put in Break status before the hourglass hits the ground when he uses his Horrorglass skill, the hourglass may stop mid-air and become impossible to destroy.
・Under certain conditions, the "Clear All Daily Event Endeavors" endeavor from the previous day may be listed as locked.
Note: this is only a display issue.
・In the "A Waltz with Fate" event, when clearing the "Clear All Daily Event Endeavors" endeavor before it is unlocked and then unlocking it, the red badge that normally appears when endeavor rewards can be obtained is not displayed.
Note: the badge will appear correctly after relaunching the game. Also, this issue will not occur if clearing another endeavor at the same time as clearing "Clear All Daily Event Endeavors".
・When starting a quest with the Petal Queen wyrmprint equipped on any adventurer, the Energy / Energized icons and the Energy level number are not displayed even though the wyrmprint's Energy Prep / Energized Prep abilities are activated.
Note: we have confirmed that the effects of the Energy / Energized buffs are correctly applied.
・In the chapter 3 / 3-5 quest "Guard the Flamewyrm", which features a "time runs out" defeat condition, the quest timer keeps running even during the story cutscene.
・Characters and wyrmprints' "doublebuff" type abilities do not take effect when receiving a defense up buff from a character or wyrmprint ability.
Note: they do take effect normally when receiving a defense up buff from a skill.
・When activating a Helper's buff skill, the buff effect texts that appear above the adventurers' heads (such as "HP Regen" or "Defense up") can overlap with your main adventurer's buff effect text.
・In multiplayer mode, the door-opening switches sometimes don't open the doors under certain circumstances.
 
■Quests: Updated Jan 15 2:30, 2019(PT)
・Certain adventurers and wyrmprints' ability "Buff Time +X%" is not applied to skills which heal over time.
・ The left-right chapter change button on the Chapter Select screen is not responding
・ Some of the items that can drop on quests aren't displaying in the Quest Drop Reward column on the quest's detail screen.
・ Treasure chests may fail to appear in certain quests, making rewards for certain events unable to be claimed.
・ Quests may not become cleared even after defeating all the enemies.
 
■Multiplayer:
・ Playing multiplayer on an unstable Wi-Fi connection may result in connection drops. To help prevent this, please play on a stable connection.
・ After a quest has ended, selecting Yes to continue playing with the same players sometimes returns you to the Home screen.
 
■Shop:Addendum 11:00 PM Mar 26, 2019(PT) / 6:00 AM Mar 27, 2019(UTC)
・When purchasing the Dream Summon Special pack, the "Proceed to Purchase" button's text spills out from the frame.
・A pop-up message that says "Support Code: 406" sometimes appears after tapping Cancel when purchasing items such as diamantium. And when attempting to purchase again, a message stating that a purchase is being processed (Support Code: 24001) appears, preventing the purchase. Nothing is billed because the cancellation has been processed correctly. Please wait a few moments before purchasing again.
・ A pop-up message that says "Support Code: 0" sometimes appears when purchasing items such as diamantium. And when attempting to purchase again, a message that says there's an incomplete purchase appears, preventing the purchase. Tapping the Complete Purchase button at the bottom of the screen may fix this issue.
 
■Miscellaneous:
・ There are instances of the game crashing on certain devices.
・ Weapons, wyrmprints, and dragons equipped to helpers can actually be sold and used as leveling/unbinding materials.
・ When unbinding weapons, accepting upgrade materials from goodies to make the necessary number doesn't let you select the Unbind button.
・ In the Halidom, Info and Level Up sometimes aren’t displayed when a facility is selected. Tapping an area other than the concerned facility fixes the issue.
・ There are cases where Pending Requests does not display notifications when there is a friend request.
・ In-game cutscenes are not playing in some instances on some devices.
・ After summoning and returning to the summon top screen, part of the summon introduction movie doesn't play on some devices.
 
■Fixed Issues: Feb 28 00:40, 2019(PT)
・In the Daily tab of the Endeavors menu, the red badge that appears on cleared endeavors is displayed on the "Clear All Daily Event Endeavors" endeavor when its conditions are met even when it has not been unlocked yet.
・The game freezes when tapping "Confirm" or "Cancel" in the pop-up message that appears when selecting Valentine's Hildegarde's fifth adventurer story.
・In v1.4.5, when matching with players using a different version of the game, the other players' adventurer stats cannot be displayed when selected from the co-op room.
・In co-op, when the number of adventurers in the host and guests' parties is a 3-to-1 ratio, only 3 out of 4 adventurers receive experience points.
Ex: if a host has a party with the Prince, Elisanne and Ranzal, and the guest has a party with only the Prince, when clearing a quest the guest will receive 1 adventurer's share of experience points, but the host will only receive 2 adventurers' share of experience points.
・Sarisse was not displayed in the adventurers collection screen when selecting the Anti-Stun or Anti-Sleep abilitiy filters in the Sort menu.
・ The Smithy's level is not added to the total facility level while it is being leveled up.
・The game stops when selecting a Helper outside of your Friends list, sending them a Friend request once the quest is cleared, then repeating the same quest and sending them another Friend request.
・The game stops when sending a Friend request to a player whose Friends list is already full.
・ When upgrading, tapping the screen at a certain time may cause multiple result pop-ups to appear.
・ When displaying the weapon-dismantling screen, weapons accepted as goodies are not immediately reflected in the Weapons list.
・In the facility event, The Miracle of Dragonyule, the Festive Treant’s displayed attack range during the Dazzling Delusions boss battle is slightly out of alignment from its actual attack range.
・Adventurers sometimes don't take damage for a limited time when switching back to the game after suspending it during a co-op boss battle played as a guest.
・After setting the Song Vocals option to Off and restarting the app, the Song Vocals option gets set to On again.
・ There are some cases in which you get English push notifications even if you play the game in another language.
・ Detailed information for helpers' stats is not being reflected correctly at the start of quests.
・ Goodies temporarily become impossible to select after viewing the content tutorial at the end of chapter 6.
・ The recommended might for quests shown in Tips is not accurate.
・ A skill that lowers enemy stats used by some characters may have a stronger effect than it should in multiplayer.
・ At the start of quests in which your required might is too low, the message is mistakenly displayed as Recommended Might rather than Required Might.
・ The left/right buttons on the left and right of the sticker screen during quests are unresponsive.
・ Ranzal's Storm Wall skill effect and skill description do not match.
・ When playing with multiple devices through a linked Nintendo account, items sometimes can't be purchased when a purchase is made with the other device.
・ The game stops progressing sometimes at the mana circle menu.
・The game stops during the tutorial in Chapter 2 / 2-1 "The Sylvan Archer."
・Texts in Traditional Chinese don't appear correctly in the event quest "High Midgardsormr's Trial."
・ The game sometimes stops progressing after creating a room during the multiplayer tutorial.
・ Stances of Mikoto's Ravenous Fire skill sometimes don't become disabled when they're supposed to.
・ The number of stamina recovery times sometimes does not display correctly after recovering stamina with diamantium.
・ The Jumpstart Endeavors notification remains on the Home screen even after completing them all.
・ Malka's Japanese voice actor is incorrectly stated as Katsuyuki Konishi instead of Masakazu Morita.
・A co-op game host’s co-ability not taking effect when a guest has the strongest version of the same co-ability
・Quests not completing when a boss is defeated while asleep or stunned 
・Getting stuck when clearing an event quest after the event period has expired
・An error message being displayed when attempting to purchase diamantium to continue a quest
・Certain actions during the wyrmprint unbinding animation causing the header and/or footer to disappear
・The Unbind button in the wyrmprint details screen getting unlocked before wyrmprint upgrading becomes available, leading to other possible errors
・The Jumpstart Endeavors’ icon and remaining days disappearing when purchasing the Welcome Pack
・High Midgardsormr’s Trial’s tutorial sometimes activating after giving up during Midgardsormr’s Trial: Master
・High Midgardsormr’s Trial’s treasure trade sometimes getting unlocked even though High Mirdgardsormr’s Trial is still locked
・Characters continuing to move on their own when switching from auto-play to manual play while in mid-dash
・With Mikoto as a support character, Flare Stance and Ruin Stance not being displayed when Ravenous Fire (Ruin) hits
・Being unable to move until being struck after canceling a certain attack during Mikoto’s Flare Stance
・Rawn’s level 2 and 3 Fiend Crush skill not correctly reducing enemy strength
・The following axes’ level 2 skills not activating their second hit:
 1.Crimsonclaw
 2.Traitor’s Despair
 3.The Tyrant
・The following types of skills not being used by AI characters:
 1.Buffing skills
 2.Certain recovery skills (recovery skills with additional effects other than regeneration)
・ When an adventurer takes a hit, they can get knocked out of the playable area, making them unable to progress any further.
 
We plan to fix the issues above in future updates.
 
Thank you for playing Dragalia Lost!